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Question (order, payment, delivery, cancellation,duties)

Posted by innolifeshop3(ip:)

Date 2016-11-04 09:44:18

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relate to a question (order, payment, delivery, cancellation,duty).

 

We are thankful for a question and the request about an order, payment, delivery, the cancellation if We use an E-mail.


We pray to put "order number" in the title by all means at time to send an E-mail and am helpful for consultation if We send a tray figure order confirmation E-mail and a settlement confirmation E-mail together at time of the order.

 

* Time limit available for cancellation after the order for advance pre-order product (payed)

- A credit card: It is within ~ 1 year from an order (payed) day -> => cancellation fee : X
- Paypal: It is within ~ 180 day from an order (payed) day -> cancellation fee : 11USD
- Tenpay/Wechat/Alipay: It is within ~ 90 day from an order (payed) day  -> cancellation fee : 11USD


- It is the standard policy of each payment company in a time limit.
- When you want to cancel it before 7th of the time limit and send E-mail, cancellation(refund) is possible.

- We can pay refund only point(cyber money) after the day.(please join us)

 

* Duties
- The duty is a burden on you if you must pay a duty.


 

E-mail:  shop3@innolifeshop.com

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